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On the 97 Mark VIII does the long prong on the windshield washer button slide into the up or the bottom side of the hole in the stalk? Want to be sure before I latch in the replacement one. How does one get them out in the first place?

How can the radio head in my 1997 Mark VIII drain the battery overnight?? The dealer trying to resolve the battery-dead-overnight problem traced it to the radio head, pulled it, and problem stopped. Now no radio. How can the radio drain the battery with the key out?

Is there some way to reset or reboot the software in the Sony 10-disc CD changer? A hidden button or something like that?

The MarkVIII got rear-ended and since then the CD player keeps cycling without playing. It seems to put each disc in, look at track 01, and then cycles to the next disc without playing. Is there some place to send it for repair? If not, is there a plug-in replacement for it which will work...

In the heavy rain this week I noticed a water leak on the passenger side floor that appears to be dripping down onto the foot slope and then pooling on the right corner of the floor. Any idea from where this is coming? Can it be stopped from the engine compartment side?

The switch on the side of the steering column stopped making it go up/down, in/out. In "Easy Entry" mode the column will do it's retraction/extension action, but the switch does nothing any longer. Is the problem the switch or ? If "Easy Entry" is turned off should the switch still adjust...

Today when I tried to set the cruise control while going 45mph, I pushed the "on" button, then the "set" button and the "Cruise" light blinked but that was it. I did this a couple of more times with the same non-result. It wouldn't turn on and set. Then I pressed the "set" button a lot of...

Sylvania was nice enough to send the following reply: Good Morning Mr. Gray. I'd first like to thank you for taking the time to contact us with your concerns and say that I'm very sorry that you're having such difficulty obtaining replacement components from Ford/Lincoln, and we know that...