I have had enough of this chit. Here is a little back ground. I had been buying allot of goodies from Bill at SCP and mentioned once that I needed new UCAs and LCAs and was gonna order from Rock Auto, this was in March this year I believe. He tells me his stuff is better then everyone elses and that he stands behind his products 100% with no issues should I have a warranty claim and that he hasn't had a single claim yet. Well I had spent a couple grand with him and figured why not. I bought everything to overhaul the front end. New UCA's, LCA's, Tie rods, sway links etc etc.
After my first failure I see why he hasn't had a claim, his process sucks.
First my tie rods boots split after a month. I don't mean a little split, they completely split and were just barley hanging on. His fix? Told me to buy the $20 polly boots from him. I went to Autozone and bought the same ES ones for $8.
Second failure. Boot on the UCA ball joint has a crack in it, no noise yet but its a big crack and I have to lube it after it rains.
His fix, pull it off, pay to mail it in, let him inspect it, pay to have a new one mailed back. Now I know with a mail order warranty part you have to sometimes pay shipping one way but they ALWAYS send me the new part if I supply a picture AND he insisted his parts were superior and I wouldn't have these kind of issues. Paying shipping three times and the part purchase puts the cost WAY above the Rock Auto parts plus I cant have my car down for over a week, I live in BFE.
Third failure, I assumed the knocking I heard up front was my sway bar lock callers, it isn't. BOTH sway bar links from him are worn out and very loose.
I am really pissed off that all his crap his total chit. Should have bought from Rock Auto and been done with it.
He has stuff thats been fine, the sway bars are great and all the chassis stuff has worked perfect but I urge anyone not to buy the front end suspension parts, they really really suck.
After my first failure I see why he hasn't had a claim, his process sucks.
First my tie rods boots split after a month. I don't mean a little split, they completely split and were just barley hanging on. His fix? Told me to buy the $20 polly boots from him. I went to Autozone and bought the same ES ones for $8.
Second failure. Boot on the UCA ball joint has a crack in it, no noise yet but its a big crack and I have to lube it after it rains.
His fix, pull it off, pay to mail it in, let him inspect it, pay to have a new one mailed back. Now I know with a mail order warranty part you have to sometimes pay shipping one way but they ALWAYS send me the new part if I supply a picture AND he insisted his parts were superior and I wouldn't have these kind of issues. Paying shipping three times and the part purchase puts the cost WAY above the Rock Auto parts plus I cant have my car down for over a week, I live in BFE.
Third failure, I assumed the knocking I heard up front was my sway bar lock callers, it isn't. BOTH sway bar links from him are worn out and very loose.
I am really pissed off that all his crap his total chit. Should have bought from Rock Auto and been done with it.
He has stuff thats been fine, the sway bars are great and all the chassis stuff has worked perfect but I urge anyone not to buy the front end suspension parts, they really really suck.
Any case I shouldnt have gotten them and will have to replace all of it again soon.
