I still have not got the '97 manual to work! I am running 32bit windows xp! I have no idea what I am doing wrong. So I download the file from the website, than I extract it and burn the file to a cd. I named the cd 97CAR18! When I close everything out and put the cd back in, I open the the disk and then open the "97CAR18" file and than I click "install". It comes up a blue screen that says "ford technical service publication", and the message is "Installation Destination: enter the location where you want to install publication" and it has C:\Desktop in the line. I press "ok" and it switches really fast to say that "my ford publication cd has been installed", so I press "ok" and it leaves the program and goes to the location with my "ford technical services" icon. Well when I click that, it takes me to the program with the big Ford oval at the top and the toolbar at the top, but whenever I try to click on an icon it lets me pick the service manual and car! Than whenever I do, it says to "Swap Volumes" "Please insert 1997 Car CD-ROM - Revision 24.0 into any cd-rom drive" I have tried to re-do it quite a few times with some different cd's. Different burn programs. Also, downloaded it quite a few times. If anyone knows what I am doing wrong could you let me know please. Thanks!!!