This last weekend I drove my 1993 Seville about ten miles. On the way back, about 8 miles form my home, the steering wheel locked up as though the power steering had gone completely out. The engine overheating light came on, indicated the battery was not charging. Also, there was a warning light about the Coolant System. The back-up lights would not function either. This morning, Monday, I opened the hood and found that the serpentine belt was completely missing and that there was no anti-freeze in the radiator.
I had the vehicle in question at the local Cadillac dealership for over a year as a result of the exceedingly high bill that was incurred and I was paying the bill out in installments. This entire ordeal began in 2005 in November and I was unable to pick the car up again until October of 2006. The dealersip had replaced the compressor, tensioner, orifice and a fuse as well as a set of new tires. The shifter was replaced as well along with a defective trunk latch. Because of a defective, according to the dealership, battery cable I purchased one for a significantly smaller amount than the dealership was going to charge ($300 not counting labor) and when they installed it, they cracked the cable starter housing then charged me for it.
Today I called GM in Detroit and spent quite some time on the phone with a representative. I explained the latest situation to her, including the now missing serpentine belt. She called the dealership and spoke with them and indicated that this was an "alleged" dealer problem and that I needd to take this up with the dealership and not GM. I spoke to the head of the service department who said if I wanted to bring the car back I could and if there was something that they had done improperly. I asked for at least a waiver of the towing after my spending more than $4,000.00 and was told that he could not do so.
Though I can appreciate the so-called kindness of the dealership for not demanding full payment I am at the same time annoyed in that after all this time the window is cracked, the leather seats on drivers side are in bad condition, the antenna does not work properly. And now, after only driving the vehicle for 328 miles, one of the main things I took the car in for, the belt and tensioner and compressor have malfunctioned and again I have to pay to have the belt replaced.