nearlyhalfamile
Active LVC Member
So I just wanted to put something out there for a lot of you that might be considering going with an X3 tuner from SCT. I looked at everything on their site about it and by all accounts, they show that the X3 would work with my 2001 LS V8... but it doesn't. The X3 has preloaded tunes that are suppose to work for 2000-2006 LS or can be loaded with custom tunes. However upon getting one and connecting it to the car, I get an error message stating that my vehicle isn't supported and to contact SCT. I contacted SCT and gave them my info and confirmed that I was using the latest firmware for it and the latest tune file and was given the response... "sorry for your inconvenience... but we DON'T support your car... and that I should take it in for "service" and have my car reflashed with a different statedgy from the dealership... and then the X3 MIGHT work with my car." I called the local dealer-stealership and asked how much it would be to reflash and they said it would be $85 and that they would need the car there atleast for 2 hours.
So what burns me about this is that NOTHING on the SCT site said this could happen, if anything it was the opposite and SCT would be ontop of it if the tuner didn't work and they would provide me with an updated tune version, however this isn't the case. The tuner is suppose to work out of the box for my car... it doesn't and to MAYBE make it work I have to sink more money and time into it. I also have to say that I have been less then happy with the service I have gotten from SCT. I called them during business hours, but kept getting a message that their business hours were closed even though by the times they gave in the message they should have been open. So right now I'm waiting to hear back from them but I doubt that is going anywhere from my current responses and I'm sitting here with a brand new X3 that works says it works on my car, but doesn't actually work on my car.
So if you are planning on getting an X3, don't be that sure it will work for you just by the info you get from SCT.
So what burns me about this is that NOTHING on the SCT site said this could happen, if anything it was the opposite and SCT would be ontop of it if the tuner didn't work and they would provide me with an updated tune version, however this isn't the case. The tuner is suppose to work out of the box for my car... it doesn't and to MAYBE make it work I have to sink more money and time into it. I also have to say that I have been less then happy with the service I have gotten from SCT. I called them during business hours, but kept getting a message that their business hours were closed even though by the times they gave in the message they should have been open. So right now I'm waiting to hear back from them but I doubt that is going anywhere from my current responses and I'm sitting here with a brand new X3 that works says it works on my car, but doesn't actually work on my car.
So if you are planning on getting an X3, don't be that sure it will work for you just by the info you get from SCT.
