Jeffuse
New LVC Member
I have this problem that I need anyones help and advice what to do next. Beforeme n my family left for montreal, canada last 8/28/13, i had my 2004 lincoln aviator serviced at Lincoln of Wayne on 8/27/13. I had all 4 rotors and brakes changed as advised by tech. We had a good trip going there. We came back on monday 8/30/13. 20 minutes after entering the US border, we felt like the car was swerving and so we stopped n found out that 4 of the 5 wheel studs had sheared off. Luckily we didnt had any serious accident. We were able to get home safe that night. Anyways, heres my problem, i brought this to the attention of the service director of lincoln of wayne, and he had a lot of excuses, maybe this n that but the bottom line is.. They are not at fault for the shearing of 4 wheelstuds n they wont replace my aftermarket wheels Gianna Blitz which was damaged in result. My question is.. Do i have Legal Remedy on this when its clearly over torqued. Service director said my aftermarket rims are at fault also?!?. He was arrogant n try to place the blame on us..