Sn8kbordin
Well-Known LVC Member
My dad's 03 LS V8 started misfiring. We brought it to the dealer and got a Ford Edge rental.
Now my service adviser sucks (name is Ed at Elmhurst Lincoln Mercury dealer in Elmhurst, IL) and most of the time does not know what is going on. So on 2nd day he tells me I need 8 new coils and they wait for Ford's permission to fix my dad's LS. WTF? I have ESP and it surely is covered, but I can't find out why they need FMC permission to fix my car. I do have ESP warranty on the LS. On 4th day i find out they need to order coils. On 5th day i find out that 2 coils they ordered are not what they were supposed to be. On 6th day I dont call. On 7th day it is ready, but I was in some paper mill plant, visiting for work, and missed their call. Still Ed doesn't tell me anything but that 8 coils were replaced because they were "worn out". 8 coils worn out on a 5 year old car with like 30K miles? Sure, Ed.
On the invoice it says that coils are covered in oil. They also replaced valve cover gaskets, and 8 coils. No charge, not even my deductible.
I thought the leaking valve covers were problem on 00-02 LS and 03+ did not have this problem.
Anyone else had this happen on 03+ LS?
Now my service adviser sucks (name is Ed at Elmhurst Lincoln Mercury dealer in Elmhurst, IL) and most of the time does not know what is going on. So on 2nd day he tells me I need 8 new coils and they wait for Ford's permission to fix my dad's LS. WTF? I have ESP and it surely is covered, but I can't find out why they need FMC permission to fix my car. I do have ESP warranty on the LS. On 4th day i find out they need to order coils. On 5th day i find out that 2 coils they ordered are not what they were supposed to be. On 6th day I dont call. On 7th day it is ready, but I was in some paper mill plant, visiting for work, and missed their call. Still Ed doesn't tell me anything but that 8 coils were replaced because they were "worn out". 8 coils worn out on a 5 year old car with like 30K miles? Sure, Ed.
On the invoice it says that coils are covered in oil. They also replaced valve cover gaskets, and 8 coils. No charge, not even my deductible.
I thought the leaking valve covers were problem on 00-02 LS and 03+ did not have this problem.
Anyone else had this happen on 03+ LS?