scott61023
LVC Member
Well I must say I am pleasently suprised with my dealer. I made an appointment with L&B Lincoln-Mercury in Suffolk County Long Island NY. I brought it in for a noise in the rear end, Trans service, Valet key not working, and heated mirrors not working. I bought the car used from them in October, it is a 2001 LS V8 Sport with 47000 mile on it now.
They not only gave me a new '05 Town car to drive while they fixed my car... but did it with a smile on their face. Then I get a call on my cell phone asking me if it is OK if they keep my car overnight because they are having a part overnighted to them.
They tell me it is Ok to keep the loaner overnight and I asked them if I could pick up the car Saturday. They said sure between 9 and 5 on Saturday. I really could not ask for better service and everything except the trans service will be under warranty. If I ever want to get rid of this car I will definetly give them another opportunity to sell me another one.
Scott
:L
They not only gave me a new '05 Town car to drive while they fixed my car... but did it with a smile on their face. Then I get a call on my cell phone asking me if it is OK if they keep my car overnight because they are having a part overnighted to them.
They tell me it is Ok to keep the loaner overnight and I asked them if I could pick up the car Saturday. They said sure between 9 and 5 on Saturday. I really could not ask for better service and everything except the trans service will be under warranty. If I ever want to get rid of this car I will definetly give them another opportunity to sell me another one.
Scott
:L