So i went online and ordered a new radiator from Team Ford. I chose USPS Priority shipping because i wanted it here by the weekend. I got a return email stating that its oversized to ship USPS and needs to be sent FedEx. Hmm, ok...i can buy that, a radiator would be a big box. My problem is they then tell me that instead of FedEx costing $20 to ship like it showed during checkout for FedEx, it would cost $60. I have issue with that. Let me say also that when i ordered my dccv awhile ago they sent the wrong part which caused some extra delay WITHOUT a/c to get the correct part. Again, not that big of a deal but i didnt like it. Recently when i ordered the thermostat and the housing they sent an email stating that the amount charged during checkout was too low and i needed to approve a higher amount. I didnt like that either but needed the part. Now comes the radiator and as a final straw im not going to agree to a higher price. If they provide a website to order parts and it gives you a part cost and shipping cost only too find later its going to be more, that sucks. They need to get their website ordering process correct. One problem, i'll take it, Second time, not happy but still take it. Strike three comes around and i'm no longer a customer. Anyone else experience this?
Anyone have issues when ordering from Team Ford?
- Thread starter Fla02LS
- Start date
joegr
Dedicated LVC Member
I have no experience with TeamFord.
All of my experiences with Max at FiveStarFord have been good. AFAIK, they have no website to order from, but it has worked well for me to e-mail Max with what I want and he e-mails or calls back with a price.
All of my experiences with Max at FiveStarFord have been good. AFAIK, they have no website to order from, but it has worked well for me to e-mail Max with what I want and he e-mails or calls back with a price.
I had bad experience with their online site. Now I just call up Pat Kelly, head of parts department for Team Ford, and he gives me a way better price than the online with fast shipping.
bearsfan39
Dedicated LVC Member
i ordered my rear surround from lskoncepts, who actually ordered it from team ford, and they sent me the wrong part, the guy that packaged and sent the wrong part personally called me and apologized and then sent me the correct part from a different store
Alexbougie
Well-Known LVC Member
I have bought my LSE fog light and LSE fog light bracket and I got any issue..
Wicked Ace
Well-Known LVC Member
Try these guys.... always first rate. Also less than what Ford asks.
http://www.radiator.com/conversation03.php?cb=1
http://www.radiator.com/conversation03.php?cb=1
Good find. Just ordered with 2nd day shipping. Total: $183. That sure beats $300 and i'll have it to install by weekend.
rugger33
Well-Known LVC Member
No issues in my experience with Team Ford; have ordered a few things from them.
TomServo92
Active LVC Member
I've ordered from Team Ford a couple of times. No issues.