Need fender wheel fell off

itsnotmydaddys

itsnotmydaddys

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Im not going to get into what happened cause I know i will get ridiculed. All I can say is CarX didnt tighten a wheel and it fell off while driving and f'd the car up. Its a long story and I jsut got back in town from a conference and my bro was driving the car out of the driveway and the wheel went flying off. they claim that I didnt have enought grip on the studs and the lugs popped off and that it was my fault. I have had the set up for 2 years and never had a problem. they say they told me not to drive the car but thats a lie. theyre refusing to pay anyhting for the car. I know someone is going to say some ignorant comment "here he goes with another problem" blah blah blah. I dont need that right now so please try and hold back. I need a passanger front fender, if anyone knows of a good parts locator or junkyard where they saw one please let me know. If you want to give advice as to what I should do about the situation please feel free to comment. Oh, 2 weeks ago carx replaced the driver and passenger tie rods that who touched the car last. The car started making noise before I left for Orlando, so I didnt have time to get it looked at. My bro was taking it up to carx and he pulled out of the driveway and it fell off there. Any insight would be great, any negative comments please hold them back, times tough now and it wouldnt help. Yes my luck is bad, yes this car has given me problems, I was just about to sell the car and buy a clunker to get me through my tough time and this happened. Thanks for your time and help... again. :eek:
 
Nope, not going to flame you, I'm on your side with this one. About 2 years ago I took my newly purchased(as in 1 month old) car to "Auto Care Experts" LOL FUNNY, for an oil change + tire rotation. Drove the car literally 2 blocks down Larkin Ave. in Joliet and BAM I slammed to the ground, front left wheel went FLYING down larkin. Walked my ass back to them and they said it was my fault and not theirs, went back with a lawyer, nothing I could do. It's basically your word against theirs.
 
wow that blows dude. did you retighten the lug nuts after they rotated the tires? everytime i get my tires rotated they always tell me to retighten the lugs after 25 miles. but, other than that, you could call your insurance company and find out what they can do for you. if your in a tough time now, a lawyer may not be an option for you. i would call insurance and see what they say about the situation, cause full coverage should cover this i would think. hope everything works out for you though.
 
Don't get a new fender, get an estimate and take it to court. Get an estimate for anything that could possibly be broken as a result of it. You could opt for a contingency fee from the lawyer, even though I think small claims court can handle it if you represent yourself. Call the better business bureau too. There's a certain level of standards and professionalism that a company has to abide by if they provide services, and if your wheel fell off of the car due to negligence I can't see them not being responsible. If there wasn't enough grip on the studs, they have to tell you, especially if they are dealing with that part and it has to do with safety. If they didn't tell you, it means they didn't care/pay attention which is negligence on their part. Just explain to the judge or whoever that if they told you not to drive the car you would have gotten the studs replaced at their shop and not drive it away. It's dumb for them to say that you would drive a car away knowing the wheel would fall off. Even if the studs were stripped and they didn't tell you, that's a failure to act on their part as well which is worth taking to court over as well. I'd first threaten with the better business bureau, and then if that fails take it to court without a doubt.
 
Sounds like it sucks but you cant do anything. Most times they state that you must return within 25 miles to have the lugs re torqued and even if it don't state that they will mention this in court and you wont win.
 
how many times have youtaken your car to carx? And how many times have you had your tires rotated?

...exactly, mechanic malfunction.
 
Who the hell takes their car back to carx to have their lugs re-torqued?? Torquing the lugs right in the first place will result in driveable and positive performance. Sue the piss out of them.
 
WTF? Dude almost everywhere will tell you this! Your an idiot to against what they say and then expect to be able to file a lawsuit!

Its not like they will charge you extra, its to save they're a$$. If you return or not its no longer on them.

To begin with, this might not even be the issue or cause.
 
Don't for one second think you can't do anything, or are going to get stuck paying for something that is someone else's fault. Confidence, my friend, confidence. If you walk into their shop (or court room) with the thought that you might lose, you will lose.

If it was me, I would ask for a timeline of WHEN they wil either fix their mistake. Dont' let them BS you about whose fault it is, because you know whose fault it is. Only talk to the highest ranked person you can find. They are the ones who can make the decision to help you. If they can't, ask to talk to their manager. There is always someone who can help, you just have to cliimb high enough.

Filing a complaint with the BBB is a good way to go if you can't get it settled. Also, let as many people know about your experience as possible. Especially locally (letter to the editor in all local papers.). That will accomplish two things:

1. To let other people know, so they don't have the same problem

2. Hopefully make that damn place lose way more money than if they were to just fess up and fix your car like they should have.
 
Baas140 said:
wow that blows dude. did you retighten the lug nuts after they rotated the tires? everytime i get my tires rotated they always tell me to retighten the lugs after 25 miles. but, other than that, you could call your insurance company and find out what they can do for you. if your in a tough time now, a lawyer may not be an option for you. i would call insurance and see what they say about the situation, cause full coverage should cover this i would think. hope everything works out for you though.
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+1
 
DunItRight said:
WTF? Dude almost everywhere will tell you this! Your an idiot to against what they say and then expect to be able to file a lawsuit!
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That's funny; in all the years I've been buying tires, I've never once had a tire shop tell me to come back and have the lugs re-torqued after 25 miles. Not once. Never. Ever. This includes local shops, national chains, and my local Lincoln dealer.

Of course, I always re-torque the lug nuts, but that's because I'd rather find that I need an impact wrench to bust the lug nuts loose when I have an impact wrench handy than when I'm standing on the side of the road...
 
SoonerLS said:
That's funny; in all the years I've been buying tires, I've never once had a tire shop tell me to come back and have the lugs re-torqued after 25 miles. Not once. Never. Ever. This includes local shops, national chains, and my local Lincoln dealer.

Of course, I always re-torque the lug nuts, but that's because I'd rather find that I need an impact wrench to bust the lug nuts loose when I have an impact wrench handy than when I'm standing on the side of the road...
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I always did. The dealership told me, the wheels shop that rotated for me told me and the people that put my tires on told me.

They say its a rare occurrence ( if they do it right ) but they make sure to state this on the final invoice so that if it does happen on that rare instance they are not liable for it.

I don't know where you go and I'm not arguing but they always told me this everywhere I went.

I only once didn't retourqe it myself afterword's and on that instance I just happened to notice some wobble, I was close to home and got back to it but it happens.
 
OK I got a searing headache and I'm sorry, I noticed Ive been sounding a bit rude and leaving out elements.

I must also admit that on rare instances when I had retourqed my wheels were they ever loose, and I'm not positive but I almost recall when I first heard of this my self it was do to having a set of wheels not of factory spec.

You say they said, that it happened cause the studs did not have enough grip?

This would lead me to think that they would be to short all of a sudden(<--why?) or stripped. Is it possible they could have been cross threaded by someone before, like the last person that did anything with the wheels?
 
DunItRight said:
WTF? Dude almost everywhere will tell you this! Your an idiot to against what they say and then expect to be able to file a lawsuit!

Its not like they will charge you extra, its to save they're a$$. If you return or not its no longer on them.

To begin with, this might not even be the issue or cause.
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Well, maybe I've never had to worry about it. I take my car to Lincoln and Lincoln only, not carx. If the damn wheel falls off then you better believe it will be fixed, repaired, replaced and rectified. I don't have time to waste my money on carx grease monkey's whom are being paid minimun wage for services that can be performed better if my 1 year old nephew did it.
 
The one place my car ventured to the most was Haldeman Ford Lincoln Mercury, they were the first who told me of this.

But seeing on how no one is just as fortunate as you by being lavished with so much free services:rolleyes: maybe they should be aware of this. Ill make sure to ask for your nephews special services next time I need my wheels done, maybe the OP should have as well.
 
never in my life of buying tires/wheels for my car have i heard "re-torque your lugs", they should be torqued to 100ft/lbs end of story. your wheels have been mounted for 2years with little grip on the stud so for no reason should they randomly fall off after a normal tire rotation. pektels advice is good, follow it.
 
Went up there today to take a look at it. I had a football game at 1 so I couldnt stay and talk about it. I told the guy I was getting somethings out of it and I would be back later. He told me he needed me to sign something I asked what and he said it was a waiver of fault for them. Saying they werent at fault at all. This was another manager then I had been dealing with, he said if he were the manager at the time he would not have let me leave his ot due to it being unsafe. So I told him that basically that the other manager was at fault for lettingme leave his lot if it were unsafe. He said he needed to speak with his supervisot (I had already spoken with him and he denies it as well). I told him while he was talking with him I would be talking to my lawyer. He then came outside to my other car with 4 of the service guys and gave me my keys and told me o come back and have the car towed cause we arent responsible for it. So I dont know where to go from here. I have some wheels that I am buying that are stock ones that I will be putting on for now. Advice.
 
eastcoast27959 said:
never in my life of buying tires/wheels for my car have i heard "re-torque your lugs", they should be torqued to 100ft/lbs end of story. your wheels have been mounted for 2years with little grip on the stud so for no reason should they randomly fall off after a normal tire rotation. pektels advice is good, follow it.
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I'm sorry, the cats out. I lied all the way, and for what reason?

What ever, no offense ( pektel ) but whining and crying about law suits make you sound like a little bitch when the truth is that shlt can and will just happen!

Advice.
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Post some pics. Let us see all the damage and talk to insurance.


If ypou have to fix it yourself Im sure someone on here will be willing to help you out.
 
If you are bringing it to court make sure you take a LOT of pictures and have a mechanic write what NEEDS to be fixed in order to drive and be back to normal, not how much everything would cost. You could ask a paint shop how much a paintjob would be even if the car didn't need a paintjob, and they'd give you an estimate.
 
eastcoast27959 said:
never in my life of buying tires/wheels for my car have i heard "re-torque your lugs", they should be torqued to 100ft/lbs end of story. your wheels have been mounted for 2years with little grip on the stud so for no reason should they randomly fall off after a normal tire rotation. pektels advice is good, follow it.
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Well, I am glad someone else on this forum hasn't come across grease-monkeyx telling them to "re-torque" their lugs after 25 miles.

I have never heard of such an inconvenience in my life, ever.
 
yea i doubt they are gonna tell a 60 year old man to retorque his lugs when he gets home..
 
:lol: What a bunch of bleed between the legs.

I'm not even going the distance for you, but go ahead and search about it on the web. See who sounds stupid, myself and the 100's of people that suggest it as well? I guess safety measurements are just as stupid as they sound huh?


yea i doubt they are gonna tell a 60 year old man to re torque his lugs when he gets home..
October 27th, 2007 10:13 PM
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Your remarks get dumber and dumber, isn't it all about the fact they say you should come back to have it done but some people are more than capable of doing it them self?
 
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