I went in on the Angel eye group buy with high hopes. I instantly paid the day the e-mail was received for the money owed. Never received an e-mail that they were shipped, finally recevied the 4 rings. First thing I did when I received the kit was power them up to check functionality. When I powered them up three bulbs were out on one of the high beam rings.
I immeadietly sent an e-mail, and attempted to contact Lightwurkz. I've called numerous times, sent numerous e-mails, not much of a reponse. I was sent an e-mail asking for pictures of the defective ring which I've attached that it's clear as day that some bulbs are out.
I thought they would be under warranty, but I guess not. Thats fine I understand but I've even offered to purchase another ring, but no evail.
I need to get this vehicle on the road and these Angel eyes are what is holding it up. If this was a different part on the vehicle that was much more excessible I wouldn't be as concerned but the location of the part, and what is involved to remove it is why I'm frustrated.
Unfortunatly I'm forced to purchase another complete set from a different company, which by the way have a lifetime warranty.
Thank you T-DUB for initiating this whole thing with good intensions. I'm glad all of you that have them installed there working out good.
I'm in the automotive business, and have been for 20 yrs so I understand about vehicles and customer relations and what is involved with the process, but don't beat around the bush, lie to me and try to bs me because I've heard and seen it all.
BTW, if anyone wants one side of the rings for spare let me know I will sell them.
I immeadietly sent an e-mail, and attempted to contact Lightwurkz. I've called numerous times, sent numerous e-mails, not much of a reponse. I was sent an e-mail asking for pictures of the defective ring which I've attached that it's clear as day that some bulbs are out.
I thought they would be under warranty, but I guess not. Thats fine I understand but I've even offered to purchase another ring, but no evail.
I need to get this vehicle on the road and these Angel eyes are what is holding it up. If this was a different part on the vehicle that was much more excessible I wouldn't be as concerned but the location of the part, and what is involved to remove it is why I'm frustrated.
Unfortunatly I'm forced to purchase another complete set from a different company, which by the way have a lifetime warranty.
Thank you T-DUB for initiating this whole thing with good intensions. I'm glad all of you that have them installed there working out good.
I'm in the automotive business, and have been for 20 yrs so I understand about vehicles and customer relations and what is involved with the process, but don't beat around the bush, lie to me and try to bs me because I've heard and seen it all.
BTW, if anyone wants one side of the rings for spare let me know I will sell them.