bjmbjm1998
December 29th, 2004, 03:48 PM
Hi I am new to this group! My name is Cary and since being a gearhead for many years I loved L/M division. I have had them since 1973.
I bought my first Lincoln town car (96) and got stranded 85 miles outside Albquerque on vacation on a sunday because of a design defect that Lincoln new about but never told me. The plastic intake manifold cracks behind the alternator and dumps out all the coolant. It almost caused a wreck at 75 mpg. What really ticked me off was that lincoln KNOWS it has a problem but wont tell you unless your a taxi/limo/police vehicle.
I wrote a scathing letter to daryl hazel VP of lincoln with not even an apology.
Now there is a class action lawsuit going on for owners to get paid for L/M's super screw up! they wonder why their market share is slipping?
What next? I cannot trust Lincoln any anymore with poor engineering and lack of customer care. I am now looking to replace the car with a foreign model with higher standards of customer care. I hate to do it but no way is my family going to be put in jepordy because of poor engineering and customer correspondance.
I bought my first Lincoln town car (96) and got stranded 85 miles outside Albquerque on vacation on a sunday because of a design defect that Lincoln new about but never told me. The plastic intake manifold cracks behind the alternator and dumps out all the coolant. It almost caused a wreck at 75 mpg. What really ticked me off was that lincoln KNOWS it has a problem but wont tell you unless your a taxi/limo/police vehicle.
I wrote a scathing letter to daryl hazel VP of lincoln with not even an apology.
Now there is a class action lawsuit going on for owners to get paid for L/M's super screw up! they wonder why their market share is slipping?
What next? I cannot trust Lincoln any anymore with poor engineering and lack of customer care. I am now looking to replace the car with a foreign model with higher standards of customer care. I hate to do it but no way is my family going to be put in jepordy because of poor engineering and customer correspondance.