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Lincoln and Mercedes are the most unreliable cars?

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Posted by: itsnotmydaddys

i was listening to the radio on the way home and i heard the consumers report came out today and voted lincoln and mercedes are the most unreliable cars. Whats your opinion on this, is it true, whats your experience with lincolns?

Posted by: Sifrino3

WTF, need I say more!?

Posted by: eL eS

well they all have their own degree of unreliability.

Posted by: SurfjaxLS

I think they base unreliability on a crappy scale. The more electronics and features a car has, the more that can go wrong is how they think. The Honda CR-V was one of the highest in reliability. Since it has almost no features, nothing can go wrong. Hence it is very reliable.

Posted by: Sifrino3

Quote:

Originally Posted by SurfjaxLS

I think they base unreliability on a crappy scale. The more electronics and features a car has, the more that can go wrong is how they think. The Honda CR-V was one of the highest in reliability. Since it has almost no features, nothing can go wrong. Hence it is very reliable.

Posted by: Quik LS

nope - Lincoln scored 4th in the JD power 04 dependability rankings...

Lexus #1
Infiniti #4
BMW #13
Benz #29

Posted by: jdsimons

thanks for the post quik.. just what i wanted to hear.. lol
very informative, glad to see lincoln up there, but i guess that really isn't inluding the ls probably.. lol

Posted by: Quik LS

Quote:

Originally Posted by jdsimons

thanks for the post quik.. just what i wanted to hear.. lol
very informative, glad to see lincoln up there, but i guess that really isn't inluding the ls probably.. lol

I believe it's the Navigator that is getting slammed. One of the issues is that owners of a $50,000 vechile tend to be more picky about trim, noises, feel, .... So even though the Navigator is built on the same platform as other Ford vehicles, the owners have a higher expectation (and justly $o) so more problem get reported.

By the way Lincoln Dealers also won the satisfaction award:

Quote:

J.D. Power ranks brand highest for satisfaction, service
The Detroit News 07/21/04

A Detroit automaker reclaimed top honors in J.D. Power and Associates' 2004 survey of customer satisfaction with dealer service as Ford Motor Co.'s Lincoln brand drew the highest score for the first time ever.
Lincoln achieved a record-setting 912 points out of a possible 1,000, reflecting improvements in vehicle quality that led to less repair work, according to the annual survey released Tuesday.

Among owners of one- to three-year-old Lincoln models surveyed, 97 percent said they can get an appointment the day they want it, said Joe Ivers, executive director of quality and customer satisfaction at J.D. Power.

Several other Ford brands, including Mercury, Land Rover and Ford, also scored big gains. Ford's troubled Jaguar luxury brand tied with Volkswagen AG's Audi marque to register the largest improvement in the study.
Last year, Nissan Motor Co.'s Infiniti took first place, followed by General Motors Corp.'s Saturn brand.

GM's brands all scored above the industry average of 862 points in the 2004 survey. Overall, the industry posted an 11-point gain in customer satisfaction.
The automaker's Buick nameplate was ranked in second place, just behind Lincoln and ahead of past winners such as Toyota Motor Corp.'s Lexus.
J.D. Power executives said customer satisfaction with dealer service generally tracks vehicle dependability scores, because owners of reliable vehicles tend to bring cars in primarily for routine maintenance work. But that is not always the case.

The Toyota brand was rated below average, although its score rose to 845 points in 2004 from 807 a year ago. Customers complained about long waits for maintenance work and some confusion about service charges.

Posted by: Kevin

Exactly, luxury cars are scrutinized harder by their owners, and have alot more gadgets that can screw up.

But that doesn't mean that their problems are with powertrain and other major components.

LS also has a problem holding it's resale value - does that mean it's a bad car? Heck no!

While on the subject, how did Hyundai ever 'win' a JD Power Associates award for it's Elentra? Saw their ad last night, and was very confused.

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